TABLE OF CONTENT

Title                                                                         i

Approval                                                                  ii

Dedication                                                               iii

Acknowledgement                                                    iv

Table of Content                                                      v

Abstract                                                                   ix

CHAPTER ONE

INTRODUCTION

1.1      Background of the Study                                 1

1.2      Statement of the Problem                                3

1.3      Purpose of the study                                       4

1.4      Significance of the Study

1.5      Delimitation

1.6      Research Questions                                 5

1.7      Definition of terms

CHAPTER TWO

2.0   LITERATURE REVIEW

2.1   Physical working conditions in offices

2.2   Effect of physical working condition on the secretary’s productivity       

2.3   Summary of the literature review

CHAPTER THREE

RESEARCH METHODOLOGY

3.1      Design of the Study                                         35

3.2      Population of the Study  

3.3      Sample size and method of sampling      

3.4      Instrument used for data collection

3.5      Method of data collection

3.6      Method of data analysis   

CHAPTER FOUR

4.0   Presentation and Analysis of Data

4.1      Findings                                          41

CHAPTER FIVE

SUMMARY, CONCUSSION AND RECOMMENDATIONS

5.1      Conclusions                                            59

5.2      Recommendations

References                                                                      

Appendix                                                                         66

Questionnaire                                                          67

ABSTRACT

This study was survey of physical working conditions and their effects on productivity of the secretaries in some business establishment in Enugu urban. The population of the study consisted of 150 secretaries from the selected business establishments in Enugu urban. The sample for the study was to secretaries out of 150. Four research questions were formulated which guided the study.

The major findings of the study were lack of adequate physical working condition, affects the productivity of the secretary, improper planning, lack of funds and managers, indifference etc were also discovered to affect the secretary’s productivity. This study therefore recommended that: proper location should be chosen and secretary should be provided with a swivel chair, table and computer, making them comfortable in the office. In addition, the managers should make judicious use of allocation funds.    

CHAPTER ONE

INTRODUCTION

1.1  BACKGROUND OF THE STUDY

The score of today’s business is seriously widening and becoming dynamic challenging sophisticated and highly competitive for any establishment to cope with the demanding nature of modern business and eventually accomplish its set objectives, it must practice art of scientific management. This means that managers of these business establishments must have insight or vision which will enable them plan and work towards achieving its economic objectives using all available resources effectively or efficiently.