ACHIEVING ORGANIZATIONAL EFFECTIVENESS AND EFFICIENCY THROUGH INFORMATION TECHNOLOGY IN DIAMOND BANK (A Case Study of Diamond Bank Plc)

ABSTRACT

The aim of this study is for achieving organizational effectiveness and efficiency through information technology in diamond Bank. The resolution in information technology in recent years, aptly captured by the establishment and accesses to a global networking of information systems has positively influenced time and space in the sending and retrieving of information, both within and across diverse organizations and also among diverse countries and regions. This development has brought changes in the way which decisions are reached and policies implemented in those organizations. Countries that have electronic networking arising form innovations in information technology have made practicable on-line access to a variety of technical and non-technical information and have turned the world into a virtual work place. Sequel to the above it is pertinent to evaluate the organisational effectiveness and efficiency through information technology in diamond bank .The study had a population size of 88. Instrument used for data collection was primarily questionnaire. The descriptive research design was adopted for the study. Content validity and test-retest of reliability was done, with coefficient of 0.75 indicating a high degree of consistency. Three hypotheses were tested using chi-square (x²). The result of the analysis revealed that timeliness and relevance are part of the attributes of a good information system. The findings further showed that internet and intranet are the most widely used information in organisations. Also the result revealed that there are no problem applicable to information technology. To this end ,the study recommended that there is need to embark on computer networking to avoid wasteful application and to optimize the use of available technology.