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Table of Contents

Chapter 1: Introduction
1.1 Background of the Study
1.2 Statement of the Problem
1.3 Objective of the Study
1.4 Research Questions
1.5 Significance of the Study
1.6 Limitations of the Study
1.7 Scope of Study

Chapter 2: Literature Review
2.1 Digitalization in Banking Services
2.2 Traditional Banking Services
2.3 Impact of Digitalization on Traditional Banking Services
2.4 Case Studies on Digitalization in Banking Services
2.5 The Nigerian Banking Industry

Chapter 3: Research Methodology
3.1 Research Design
3.2 Data Collection Methods
3.3 Sampling Techniques
3.4 Data Analysis Techniques

Chapter 4: Discussion of Findings
4.1 Overview of Retail Banks in Nigeria
4.2 Digitalization Initiatives in Nigerian Banks
4.3 Impact of Digitalization on Traditional Banking Services in Nigeria
4.4 Challenges and Opportunities in Digitalization of Banking Services

Chapter 5: Conclusion and Summary
5.1 Summary of Key Findings
5.2 Conclusion
5.3 Recommendations for Future Research

Project Summary

The digitalization of traditional banking services has been a major trend in the banking industry globally, including in Nigeria. This final year project aims to analyze the impact of digitalization on traditional banking services specifically in the context of retail banks in Nigeria.

The study will begin with an introduction that provides background information on the topic, statement of the problem, objectives, research questions, significance, limitations, and scope of the study. The literature review will explore the concepts of digitalization and traditional banking services, as well as the impact of digitalization on traditional banking services with a focus on case studies in the banking industry.

The research methodology section will outline the research design, data collection methods, sampling techniques, and data analysis techniques that will be used in the study. The discussion of findings will present an overview of retail banks in Nigeria, examine digitalization initiatives in Nigerian banks, assess the impact of digitalization on traditional banking services in Nigeria, and discuss the challenges and opportunities in digitalization of banking services.

Finally, the conclusion and summary chapter will summarize the key findings of the study, draw conclusions based on the results, and provide recommendations for future research in this area. Overall, this final year project thesis aims to contribute to the existing literature on the impact of digitalization on traditional banking services, specifically in the Nigerian context.

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