ABSTRACT

Technology has pervaded all spheres of human endeavor and organizations. With the internet, the whole world has now become a global village. Against this background, this study interrogates the application of MIS in human resource management in Enugu State Civil Service. However, the researcher adopted system theory as the theoretical framework. The reason for adopting this theory hinges on the fact that man lives in a world of continuing changes thus, technological tradition has not only bred the system analytic approach to planning, but also underlined the system dynamics for different phenomena. The internet complexity views them as inter-linked, interacted and integrated. The findings reveal that Enugu State civil Service has not put in use management information system thereby crating a lot of gap in application in management information system in the civil Service system. Also the survey research design was adopted for this study because it deals with the practical application of already standardized theories available social sciences. To adequately use this research work effectively, the research has made some recommendations on the way forward for improvement in service delivery particularly in Enugu State Civil service.

CHAPTER ONE

INTRODUCTION

This study arises from the new environment existing in our organization. The private and public sectors of our economy must be efficient in order to grow and survive. The efficiency of our economy depends on the strength of the nation’s workforce resources. Good a thing, the days of management and working by trial and error which was the practice some years ago has disappeared. Currently, an increasing attention is being focused on the role of employee’s development and training in social, political and economic development of the nation. With the drive towards technological advancement in Nigeria, Management Information System is inevitable. For instance, the conversation to the use of electronics, telecommunications and computers have virtually made every industry to change their operations and methods which necessitate employees training and development towards the use of modern information management systems to enable them cope with the environmental changes. Management Information System though accepted as a vital part of any administrative function is still carried out in ad hoc. According to Hicks and Gullet (1981: 562) Management Information Systems, especially the parts of them that are computerized, are increasingly being studied and designed. They seek to provide management with timely, appropriate and understandable information necessary to control the circumstance surrounding an issue and knowledge of the alternatives available. The more pertinent and timely the information, the better the resulting decision. An organization has no natural memory other than the memory of the individuals within it and since individuals come and go, administrators must develop extensive networks of reporting management information systems, to retain essential information over long period of time. Few firms have been successful in developing totally adequate information systems for decision-making uses.