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CHAPTER ONE
INTRODUCTION:
1.0
BACKGROUND OF THE
STUDY
Management needs a lot of tools to be able to
administer effectively in the day to day running of the business. Management by
objectives is one of such tools. It is a way of getting improved results in
managerial action. Management by objectives can be described as a managerial
method where by the superior and the subordinate managers in an organization
identify major areas of responsibility, in which they will work, set some
standards for good or bad performance and the measurement of results against
those standards Derek (2005:156).
Management by objective is also called
Managing By Objectives. However, there have been certain individuals who have
long placed emphasis on management by objectives and by so doing have given
impetus to its development as a system. Management by objectives refers to a
structured management technique of setting goals for any organizational unit.
George S. Odiorne
(1981:1) in his book management by objectives defined this concept as “a system
of management whereby the superior and subordinate jointly identify objectives,
define individual major areas of responsibility in terms of results expected,
and use these objectives and expected results as guides for operating the unit
and assessing the contribution of each of its member. Besides, Odiorne points
out that management by objectives is a “system of management” an overall frame
work used to guide the organizational unit and outline its direction. He went
further to point out that “the superior and subordinate jointly identify
objectives”. In other words, it is a participative management procedure that
requires commitment and co-operation. The definition deals with identifying the
“results” that are expected. Thus management by objectives concentrates on the
output of the organisation evaluating people by assessing their contribution to
this output.
Management by
objectives is a strategy where in the management sets specific goals for the
employees to accomplish within a fixed time period. Management by objective is
a dynamic system which seeks to integrate the company a need to clarify and
achieve its profit and growth goals with the managers need to contribute and
develop himself. It is a demanding and rewarding style of managing a business.
Management by objectives can work in any size
of organization if the procedures are understood and managers are patient in
letting the system set in first. Management by objective is an effective
planning, control and development system.
Management by
objective was defined by Koontz and O’Donnell (1968:485) as a technique or
system or method of management where by the superior and subordinate managers
of an organization agreed on its broad goals, translate these goals into a
chain of specific short term goals, defined each individuals major areas of
responsibility in terms of result expected, continually reviewed the
accomplishment as the sole basis of assessing and rewarding them.
Management by
objectives gives the employee the opportunity to participate in decision
making, the limits within these limits. It assumes that the employee has been
properly selected and trained, and is informed that the employee will be
responsible for achieving the desired results in the organization.
Organizations are
ubiquitous. According to Mullins (2005:256), organizations are designed by
people to overcome individual limitations and achieve individually. Hence,
organization become a means of survival for the people and exerts an important
daily influence on the life of the people and the way they live. The major
decider for the survival of any organization is the presence of capable men and
women with the right technique to combine the organization resources (man,
machine, materials and money) to achieve organization goals.
It is appropriate
to note that management of companies in Nigeria lack sufficient techniques to
make them manage effectively. Some of these tools are not used and when used
they are not properly utilized. Management by objective is not only a managerial
strategy to achieve a well co-ordinated managerial goal, but it is also a
popular management technique that cut across or pervade all human activities
namely business areas, educational, government, health care and non profit
organisation.
Most of the
techniques, system, tools of management are hardly understood resulting in
losses and damages to the organisation. Besides, it is the wrong use of
technique and unwillingness of top management to utilize the right tool to
solve the management problems.
It is on these
trends that the researcher intends to find out the prospect and problems of
effective utilization of management by objectives by companies in Nigeria. In
order to investigate some of the above problems, one of the leading financial
institutions in the country, first Bank of Nigeria Plc Okpara Avenue Enugu has
been chosen.
1.1 STATEMENT OF THE
PROBLEM
It is pertinent to
note that management of companies in Nigeria. Lack sufficient technique to make
them manage well. Some of these tools are not used and when used they are not
properly utilized. Management by objective if not only a managerial strategy to
achieve a well co-ordinated managerial goals, but it is also a popular
management technique that cut across or pervade all human activities namely;
business areas, educational, government, health care and non-profit
organisation.
Most of these
objectives are hardly understood resulting in losses, breakage’s and on so. The
worse are business in the medium range where most banks fall. Most companies
hand down objectives to subordinates without adequate explanation, hence
failure of management by objectives in such cases. Management by objectives
will remove all of these problems mentioned above and subordinates will now
formulate objectives, set targets according to their strength and weaknesses,
no stoppages, no delays, no losses to the companies. This will help
subordinates to formulate realizable goals.
1.2
OBJECTIVE OF THE
STUDY
The broad
objective of the study is to find out the prospects and problems of effective
utilization of management by objectives in companies in Nigeria.
The
specific objective of the study includes: –
1)
To determine problems affecting the effective
utilization of management by objectives in an organisation.
2)
To determine the level of managers commitment to
achieving organizational objectives.
3)
To find out the level of participation of both
managers and employees in the setting of goals to be achieved in the
organisation.
4)
To determine whether employees are given
appropriate authority and responsibility for achieving the set objective.
5)
To recommend strategies for effective
utilization of management by objectives.
1.3
RESEARCH
QUESTION
In pursuit
of the research objective of the study, the following research questions have
been formulated.
1)
What are the problems militating against
effective utilization of management by objective in an organisation.
2)
To what extent do both managers and employees
participate in the setting of goals to be achieved in the organisation?
3)
To what extent are employees given appropriate
authority and responsibilities for effective management by objective?
4)
To what extent do motivation determines
employee’s performance towards achieving the objectives of the organisation.
1.4 SIGNIFICANCE OF THE STUDY
Practicing
management by objective will make the management of First Bank of Nigeria to be
move assertive in their decision making. It will assist the subordinate in
First Bank of Nigeria to be able to identify themselves with the objectives of
the company and the role they will play.
It will
assist subordinates to be able to formulate their individual or group
objectives, which are reliable. This will result in total commitment to
objective and efficiency and effectiveness will result.
1.5
SCOPE
AND LIMITATION OF THE STUDY
This
research work is limited to First Bank of Nigeria Plc Enugu and how different
organisation can be managed better by the managers setting the goals and all
the company members working towards achieving the goals.
There are
many factors that act as constraint to the effort of the researcher in the
course of writing this project. Most prominent of the factors are:
a)
TIME: The
research work is a big task and as such requires time and energy, which was not
on the researcher’s side.
b)
FINANCE:
This is another limiting factor. Due to limited financial resources available,
the researcher cannot procure all the needed material is for this project. For
instance, to get books from the library the researcher has to pay library,
which the researcher does not have all the time.
c)
COST:
The cost of transportation to and from First Bank of Nigeria Plc Okpara Avenue
is very high for the researcher.
d)
SECRECY: Nigerians
dislike activities that tend to probe them. They tend to avoid researcher
because they feel their activities that are not meant for public consumption
would be exposed through research work.
1.6
DEFINITION
OF TERMS
a) MBO: Management by
objectives.
b) WAEC: West Africa Examination Council
c) SSCE: Senior Secondary Certificate Examination
d) OND: Ordinary National Diploma
e) B.Sc: Bachelor of Science.
f) PLC: Public Limited Company
g) FBN: First Bank of Nigeria
REFERENCES
Koontz
O. Donnel and weihrich (1980) “ Management” New York: McGraw Hill Book Company.
Mullins,
L.J. (2005) “Management and organizational Behaviour” London: Pitman Publishing
Imprint.
Derek,
Laura et al (2005) “Human resource management” London: prentice Education
Limited.
George
S. Odiorne (1981) “Strategic Management and Management by objective” New York: Delay
Constancy Services, INC.
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