[ad_1] CHAPTER ONE INTRODUCTION 1.0 IMPROVING CUSTOMER SERVICES IN NIGERIA COMMERCIAL BANKS It will be necessary to elucidate more on the worlds, customer, bank, banking business, bankers, commercial bank and services. WHO IS A BANK…
Read More[ad_1] TABLE OF CONTENTS Title page – – – – – – – – – – i Declaration – – – – – – – – – – ii Certification – – – – – …
Read More[ad_1] ABSTRACT This study examined Motivation and Employee productivity, using First Bank Plc. Faced with the problem of low employee productivity, low employee morale and low overall organizational performance, the paper aimed at identifying various…
Read More[ad_1] CHAPTER ONE 1.1 BACKGROUND OF THE STUDY Before the emergence of modern banking system, banking operation was manually done which lead to a slow down in settlement of transactions. This manual system involves posting…
Read More[ad_1] CHAPTER ONE INTRODUCTION 1.1. BACKGROUND OF THE STUDY The rapid changes in business operations in contemporary times in the form of technological improvement require banks in Nigeria to serve their customers electronically. Traditionally, banks…
Read More[ad_1] CHAPTER ONE INTRODUCTION 1.1. BACKGROUND OF THE STUDY AND PROFILE OF THE ORGANIZATION Following the uncertainties prevailing in the Nigerian business environment today, managers and stakeholders must be poised and prepared to compete favourably…
Read More[ad_1] CHAPTER ONE INTRODUCTION 1.1 Background to the study It is believed that the goal of every organization is to meet the needs and the requirements of its stakeholders. Meeting the needs and the…
Read More[ad_1] CHAPTER ONE INTRODUCTION 1.1 Background of the study Financial institutions are organizations which deal basically in money.`They constitute the financial framework of an economy. Financial institutions help to pool savings and excess liquidity from…
Read More[ad_1] CHAPTER ONE INTRODUCTION 1.1 BACKGROUND TO THE STUDY The banking system plays a fundamental role in the growth and development of any economy. In fact, the health of the banking system of a nation…
Read More[ad_1] CHAPTER ONE 1.0 INTRODUCTION This chapter deals with the back ground of the study, statement of problems, objectives of the study, research question, significance of the study, hypothesis, scope limitation of the study and…
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